FAQ

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General

I have been told that my furnace has a cracked heat exchanger, what does this mean?

I would like to add air conditioning to my home, do I need to replace my furnace at the same time?

Will I save money changing to a different source of heat?

Do water heaters require any maintenance?

Is it necessary to get a permit to install a new furnace, boiler or hot water tank?

Furnace operation

Is it neccessary to take out a permit to replace my furnace?

I have an old furnace that has been upgraded with a high efficiency oil burner. I am told that it is burning at 82% efficiency. Will a new furnace save me any money?

I have been told that I should install a chimney liner because I have a fuel burning furnace. Is this really neccessary?

Oil Tanks

How long will my oil tank last?

What do I need to do if I abandon or stop using my oil tank?

I am on the Auto-Fill program, how does an oil company know when to deliver my oil?

Is there a way to detect if my oil tank is deteriorating?

If my oil tank starts to leak oil into the ground will I be covered for the clean up?

Boilers

I have just moved into a home with hot water heating. I noticed that even in the summer the boiler still runs Is this a problem?

I have a hot water system, why are the radiators upstairs hot on the bottom and lukewarm at the top?

Can I have Air Conditioning with a boiler?

Thermostats

I have a new, Honeywell programmable thermostat. It comes on at a different time every morning, is there something wrong with it?

Is there a thermostat with larger numbers that's easier to see?

Filters

Is there anything that can stop the spread of illness in our house?

Are there different grades of air flilters?

Can a dirty air filter cause my furnace to cycle on and off?

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